Reliablity KPI Description

Predictability of the development team on a sprint/release base 

Formula

# Planned Story Points Delivered / # StoryPoints Planned

Periodicity

By Sprint

What is good value/ trend?

Increasing trend and stable after 90% 

When to be alarmed?

Decreasing trend, fluctuating more than ±25% ,consistently below 80% or consistently above 100% 

Corrective Behavior

Problems with reliability can be examined at two levels
• Productivity, if the team is struggling to deliver their reliability will go down
• Estimation process for planning, if a team does not estimate effectively their reliability will either be significantly higher/lower than other teams

Example

Total Story Points Planned = 50
Total Planned Points Delivered = 45
Thus, Reliability = (45/50)*100% = 90% 

Spill Over KPI Description

Total number of story points that are still work in progress upon completion of a sprint 

Formula

# Planned StoryPoints Not Delivered / # StoryPoints Planned

Periodicity

By Sprint

What is good value/ trend?

It should trends towards 10% and stabilize once the team is mature

When to be alarmed?

Any value >10%

Corrective Behavior

• Predictability shows two things – how effective a team is at estimation and how productive a team is at delivering
• If this is increasing, must look into a teams productivity levels and their estimation process
• Can be used to help set the WIP limit
• Might be an indication of dependency management issue like how many stories are in progress across the full sprint

Example

Total Story Points Planned = 50

Total Story Points Delivered = 45

Thus, Sprint End Spillover = [(50-45)/50]*100% = 

EazyBI Measures

Stories Commited and Completed (Planned and Delivered Story Points):

Stories Commited and Not Completed Formula (Planned and Not Delivered):

Reability Formula

Spill Over Formula:

Report Configuration:

•  Rows: Select the “Sprint Dimension”
• Pages: Ensure you select “Pages” from so that you can easily select which sprint board you want to fitlter

Measures:  

• Select the “Reliability” formula
• Select the “Spill Over” formula

Report Configuration:

• Choose the Bar Graph
• Select Stacked
• Select Vertical
• Select Values and data leables to display the percentages